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SCRYBA SUBSCRIPTION AGREEMENT
IMPORTANT NOTICE! Your subscription to the service/application is subject to all the terms and conditions in this
agreement. Therefore, please scroll through and read all of the terms and conditions in this Agreement carefully before
concluding the activation process. This is a legally binding agreement be tw een you and Scryba for your
subscription to the service/application. You will indicate your acceptance of this agreement i n c l u d i n g any
terms and conditions imposed by required third-party service/application providers, by doing one or more of the following
(or allowing
or authorizing a third party to do one or more of the following for you): (1) clicking I agree or a similar affirmation
as applicable which appears during the activation of your subscription, or (2) accessing or using the service/application,
or (3) signing a copy of the order form. Scryba will notify you of such required third-party service/application provider
terms and conditions by emailing your user address or publishing a
notice on its website or otherwise directing you to the
relevant third-party terms and conditions. If you do not agree to be legally bound by this agreement including any terms
and conditions imposed by required third-party service/application providers, each in their entirety and without
modification or addition (unless agreed otherwise in writing by BlackBooks), then you should contact BlackBooks and
you must not access or use the service/application in any way. As this is a subscription agreement BlackBooks may update
it at any time. The most recent version of this agreement can be accessed on the Scryba website for the subscription
service/application. BlackBooks will make reasonable efforts to communicate any changes to this agreement by sending
an email to your user address or by notice on its website, but it is up to you to ensure that you regularly check, read,
understand, and agree to the most recent version of this agreement as you will be deemed to accept any subsequent
amendments to it if you continue to access and use the service/application.
In this Agreement : (a) the headings are for convenience only and shall not affect its construction or interpretation; (b)
including and includes and similar expressions shall, if the context requires, be interpreted as illustrative, not exhaustive;
(c) words of a technical nature shall be construed per the relevant general usage in the computer software industry, (d)
references to a person include an individual, a body corporate and an unincorporated association of persons; and (e)
use of the singular shall be treated as including the
plural and vice versa.
1. DEFINITIONS
Affiliate means any entity that controls you, that you control or that is under common control with you,
where control shall include the right to appoint a majority of the directors or to control the management or
policy decisions exercisable by a person or persons acting individually or in concert, directly or indirectly,
including by their shareholding or management rights or shareholders agreement s or voting (as per the
Companies act), means the ownership, directly or indirectly, of equity securities or other ownership interests
which represent more than 50% of the voting power of such affiliate.
Agreement means these terms and conditions for your Subscription to the Service/application including the
Schedules as amended and updated by BlackBooks from time to time together with any other documents or
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addenda expressly incorporated into these terms and conditions by reference.
Commencement Date means the date on which you accept and sign the Order or the date you do
anything which indicates your acceptance of this Agreement or the date you access your Subscription or you
do anything consistent with accepting this Agreement such as using the Service/application when you are
asked to confirm that you accept this Agreement during the sign up to the Service/application unless
BlackBooks agrees
otherwise with you.
Customer Support means assistance from BlackBooks (as the case may be) provides or makes available to
you online or by phone, email, chat, or other
means by the relevant documentation provided by the
BlackBooks entity(s) from which you purchased your Subscription.
Data Protection Laws means such data protection laws applicable to the Scryba entity with which you
have subscribed to the service/application such as POPI (Protection of Personal Information).
Device means any device that meets BlackBooks system requirements that you use to access any part of your
subscription.
Documentation means the prevailing documentation and information made available to you by BlackBooks
and which may be updated by BlackBooks
from time to time, including but not limited to specifications,
technical and user guides including guidance as to minimum system
requirements, that are set out in the
service/application help files and any release related notes, guides or manuals BlackBooks publishes specific
to the version of the application which is made available but excluding marketing materials and sales
publications.
Schedules means the exhibits to this Agreement.
Maintenance means updates, upgrades, enhanced and new functionality, patches, and fixes to the
application.
On-premise Software means software that you may use on your on-premise computers or other devices
or network to use with the
application.
Order means the order form detailing your subscription purchase, subscription term, and subscription fee
signed by you and Scryba and you containing the details of the service/applications procured by you as
well as the subscription fees which together with this agreement forms a binding contract between you and
BlackBooks;
Party means either you or BlackBooks as the context requires and Parties means you and BlackBooks
together;
Privacy Notice means the privacy notice posted on the website of the Bokamoso Advisory
Service/applications (Pty) Ltd entity with which you have Subscribed to the service/application (or such other
URL as BlackBooks may notify you from time to time);
Renewal Term means the period stipulated in the Order for your subscription term;
Required Third Party Service/application means a required service/application, software, or subscription
functionality made available by a provider other than BlackBooks that BlackBooks makes available as part
of your subscription;
Reseller means an independent third party authorized or certified by Scryba to act as a partner or
distributor of the application or service/applications through BlackBooks various authorized partners or other
programs;
Bokamoso means the Bokamoso Advisory Service/applications (Pty) Ltd entity with which you have
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Subscribed to the Service/application as indicated in Schedule 1;
BlackBooks Technology means images, text, software, music, sound, photographs, video, graphics,
applets, documentation, screenshots, displays, graphical user interfaces, and software incorporated into the
application and all copyright, trade secret, patent, and patent applications,
trademark, and other intellectual
property rights in and to the Service/application, including, but not limited to, object code, the underlying source
code,
algorithms, formulae, data structures, scripts, application programming interfaces and protocols, all
inventions (whether patentable or not),
know-how, ideas, discoveries, compositions, products, schematics,
databases, drawings, designs, samples, models, processes, procedures,
data, information, manuals, notes,
and any item marked confidential or proprietary;
Service/application/Application means the provision by Scryba of the products selected above
including related maintenance and customer support that BlackBooks (as the case may be) makes available
to you as part of your subscription and for which you must pay the applicable subscription fee;
Subscription means your access to and use of the application in a cloud or wireless environment together
with the use of any supplemental service/applications and required third-party service/applications that
BlackBooks makes available to you as part of this agreement and subscribe or subscribed shall be construed
accordingly;
Subscription Fee(s) means the purchase price owed to the Scryba Group plc entity with which you
Subscribed to the Service/application for access to the various components of your Subscription for the
Subscription Term whether paid directly by you to BlackBooks;
Subscription Term means the term of this agreement as stipulated in the applicable order, being the initial
subscription term together
with any renewal terms;
Supplemental Service/applications means, if available, optional software or service/applications you may
elect to include in your subscription;
Use means to activate the subscription, execute the service/application, and use Customer Support, provided
that: (a) you access your subscription only
from your devices, and (b) you execute the functionality of the
application during the subscription term (i) for its intended purpose solely in connection with the
management of the business that you and where applicable your affiliates conduct, and (ii) solely to the extent
of any applicable limitations (whether as to the number or types of uses or supplemental service/applications
you purchase) set out in this Agreement ;
Users means individuals that access the application whether through yours or their subscription through the
use of your network, devices, or user ID(s) and a password(s);
You and your means or refers to the organization or person that BlackBooks has registered to use the
application;
Your Content means the data and other information that you upload to or process through the
Service/application;
2. LICENSE GRANT AND RESTRICTIONS
a) License Grant. Subject to your compliance with this Agreement and payment of all applicable subscription
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fees, BlackBooks grants you a limited,
non-exclusive, non-transferable, non-sublicensable, and
revocable license of the scope described in this Agreement to access and use your subscription for you
per instructions and documentation that BlackBooks provides only if you or someone acting on your behalf
and at your direction has: (a) placed an order with Scryba for an initial subscription term or a renewal
term (as the case may
be), a subscription upgrade (such as for more users, supplemental
Service/applications, etc.) And BlackBooks has accepted such order; (b) accepted all of the
terms and
conditions of this agreement either before or during activation of your Subscription (as described above); (c)
accepted or agreed
to all of the terms and conditions that a third party imposes on your use of a required
third-party Service/application; and (d) accepted or agreed to any terms and conditions that may apply to any
such supplemental service/applications. Your subscription may include required third-party
services/applications,
which are a required component of your subscription. Your use of a required third-
party service/application is subject to the terms and conditions imposed by the required third-party
Service/application provider(s). If you do not accept or agree to the terms and conditions imposed by the
Required third-party service/application providers, Scryba cannot grant you and you do not have a
license to use the subscription.
2.1
The service/application may be hosted by BlackBooks or a third-party subject to the terms and conditions
of a separate hosting agreement to be entered by You.
2.2
In the event you use on-premise software that integrates with the service/application, your use of such
on-premise software is subject to the terms
and conditions of the relevant end-user license agreement,
subscription agreement, or other agreement applicable to such on-premise s
o f t w a r e
. You are
only authorized to access and use the functionality of the service/application through (i) your private
Internet or extranet using an internet connection you provide or (ii) a wireless communication network
you connect to, on devices you provide.
2.3
You may not install any components of the service/application on your devices unless BlackBooks
provides express instructions for you to do so.
2.4
You shall not:
2.4.1
rent, lease, sublicense, loan, sell, reuse, distribute, market, or commercialize any portion of the
subscription or service/application or use the
service/application as part of facility management,
timesharing, or service/application bureau arrangement or for software or application
development;
and
2.4.2
duplicate any portion of the service/application or documentation or remove any proprietary
notices or labels from the service/application including, but not limited to, the BlackBooks name,
BlackBooks logo, BlackBooks product names, or names or logos of required third party service
providers wherever they appear; transfer or delegate any right granted to you under this
agreement or permit any parent, affiliate (except as allowed by clause 2.6 below), subsidiary
or any other third party to use or benefit from any functionality found in the
Subscription,
either directly or via a facility management, timesharing, service/application bureau or any other
access arrangement; and
2.4.3
conduct any activity prohibited by clause 2.17.
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2.5
You may Use the subscription and service/application to process the data of an affiliate only if:
2.5.1
Your aggregate use of the service/application is limited to a single dataset unless you have
paid the relevant subscription fees for your affiliates to access and use the service/application
in which case your affiliates may access and use the service/application per this agreement;
2.5.2
You understand and agree that where any affiliate accesses and uses the service/application,
any act or omission of your affiliates shall be
deemed to be your act or omission and that
you shall have in place appropriate measures including, but not limited to,
organizational
and technical measures to ensure that your affiliates are aware of and comply with the terms of
this agreement as if they were a party to it. If you become aware of any breach of the terms of
this agreement by your affiliates, you must notify
Scryba immediately in writing of the
breach and you must, at your own cost, take any corrective action as directed by BlackBooks;
2.5.3
You maintain an accurate list of Affiliates on file with BlackBooks; and
2.5.4
You promptly notify BlackBooks if any company is no longer an affiliate, in which case such
Affiliate shall automatically lose any rights of use relating to the service/application.
2.6
Except to the minimum extent allowed by your local jurisdiction, you shall not rename files or alter, modify,
reconstruct, translate, localize,
decompile, disassemble, decrypt, reverse engineer, discover, attempt to
derive source code from, remove any proprietary notices from, or
create derivative works based upon
the service/application, or required third party service/applications, in whole or in part. If your local
jurisdiction allows any of these activities, you shall provide BlackBooks with 10 business days prior
written notice before conducting any of these activities.
2.7
You must not use or copy (irrespective of the extent of copying) the whole or any part of the graphic
user interface, operating logic, or
underlying database structure and database fields of the
service/application for incorporation into or the development of any software or other product
or
technology.
2.8
You must not use or try to use, your subscription and the service/application in a way that Scryba
has not specifically allowed. For example, you must
not try to make the subscription or
service/application work in a particular way if it does not usually work in that way.
2.9
BlackBooks will use reasonable commercial efforts to ensure that the service/application will be
accessible to connection from the Internet, however, you understand that the service/application may
be interrupted by routine maintenance. Scryba will use its commercially reasonable efforts to
minimize such interruption and to schedule such maintenance at non-peak hours.
2.10
You will be responsible for providing and maintaining your compatible equipment, software, and
communications lines which are
required to connect you to the Internet and access the
service/application, and for your compliance with any third-party license terms or other third-party
agreements with your use of your equipment, software, and communications lines.
2.11
You acknowledge and agree that as the service/application is accessible via the internet it is therefore
subject to limitations, security vulnerabilities,
delays, and other problems inherent to the operation of the
Internet and other electronic communications and that BlackBooks and/or its licensors will not be liable
or responsible to you for any such delays, interruptions, security problems, delivery failures or other
damage resulting from
such problems.
2.12
BlackBooks may suspend access to the service/application without telling you and without liability, but
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wherever practicable BlackBooks will give you reasonable
prior notice:
2.12.1
if there is an attack on the servers of BlackBooks hosting solution or other events for which
BlackBooks reasonably believes the suspension of the Service/application is necessary to
protect you, other Scryba customers, or Scryba;
2.12.2
if required by law or regulation or as compelled by law enforcement or government authority.
2.13
Any rights to use the service/application not expressly licensed to you in this agreement are strictly
prohibited. All rights not expressly set out in this agreement acknowledge that you have been made
aware of and have met all technical requirements for the subscription, including, but not
limited to, the
requirement to have internet access.
2.14
You shall (a) comply with all applicable laws and regulations on your use of and access to your
subscription; (b) prevent
unauthorized access to your subscription and promptly notify Scryba of
any unauthorized access or use; (c) Use the subscription and service/application only per its
documentation and this agreement ; (d) comply with all notices, policies, and instructions BlackBooks
provides regarding your content; and (e) keep confidential all user ID(s) and passwords BlackBooks
provides you to access and activate your subscription.
2.15
You are solely responsible for (a) your users’ compliance with this agreement, and (b) maintaining the
confidentiality of your user ID(s) and password(s) and for all activity that occurs under your user ID(s)
and password(s) unless the breach in confidentiality is caused directly by BlackBooks. You shall
promptly notify Scryba of any unauthorized activity or breach of security that you discover.
2.16
Prohibited Activities.
You shall not use the subscription and Scryba may immediately and without notice suspend or
terminate your Subscription if you:
2.16.1
Provide BlackBooks with fraudulent information;
2.16.2
Send spam or other unsolicited or duplicative Scryba in violation of applicable laws;
2.16.3
Store, distribute, or transmit material that is (i) obscene, threatening, libelous, or otherwise unlawful
or tortious (including material harmful to children or in violation of third-party privacy or intellectual
property rights), or (ii) contains viruses or other harmful or
malicious code that may compromise
the security or functionality of any website, program, process, business or data;
2.16.4
Use any tool, process, or method to (i) collect or detect email addresses, financial information, or
other information from BlackBooks or
other Scryba customers; or (ii) attempt to gain
unauthorized access to the Subscription, the Service/application, other accounts, computer
systems or networks connected to or supporting the Subscription through hacking, password
mining or by any other means;
2.16.5
Post, upload, and use framing techniques to use or otherwise distribute copyrighted material
without the consent of the copyright holder;
2.16.6
Use the Subscription in any way that threatens the integrity, performance, or reliability of the
Subscription infrastructure (including performance or stress testing), or in any manner that works
around any technical limitations in the Subscription; or
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2.16.7
Make or attempt to make a local non-cache copy of any part of the Subscription.
2.17
You shall not facilitate or aid the third party in any of the activities described in this clause 2.
2.18
It is impossible to provide an exhaustive list of exactly what constitutes acceptable and unacceptable use
of your Subscription. In general,
Scryba will not tolerate any use which damages or is likely to
damage BlackBooks’ business or reputation, the availability or integrity of the Service/application, or
which causes BlackBooks or threatens to cause Scryba to incur any legal, tax, or regulatory liability.
2.19
BlackBooks may charge you for any costs it incurs in connection with your breach of this
agreement, including costs incurred to enforce your compliance. BlackBooks cannot monitor, has no
control over, and is not responsible for your internet connection, network, wireless connection,
bandwidth, the content of your device(s), and/or any other equipment you utilize. BlackBooks reserves
the right to restrict, change, suspend, or terminate your subscription by any means if your access, use,
or connection to the Service/application impairs or adversely affects Scryba operations or
the
service/application, including use of the service/application by others.
3. SUBSCRIPTION TERM
3.1
You may subscribe to the service/application for the subscription term. Your subscription term will be
stated in your Order which may be a month-to-month or annual subscription dependent on your Order.
3.2
Provided you pay the required subscription fees per this agreement your subscription will
automatically renew for
subsequent renewal terms equal to the expiring subscription term (unless
agreed otherwise with BlackBooks) per the terms of this agreement and will continue until one of the
following events occur: (a) you terminate your subscription per the provision of this agreement ; (b)
BlackBooks terminates your subscription per the provisions of this agreement or (c) this Agreement
terminates per its terms.
3.3
If at any time during your subscription term you want to increase the number of your users subscribing
to the service/application or your access to additional components of the service/application, you must
pay the applicable subscription fee for each additional user and/or access to the additional
service/application component and your subscription fee will be prorated from the date access to the
additional service/application components is made available
to you and/or the additional users are added
to your subscription until the commencement of your next renewal term.
3.4
If you wish to decrease the number of users subscribing to the service/application or reduce your access
to the various service/application components you may
do so from the commencement of your next
renewal term when your subscription fees will be calculated for your next renewal term to take account
of the reduced number of users accessing the service/application and/or your reduced access to the
service/application components.
4. SUBSCRIPTION FEES
4.1
With regards to BlackBooks Business Cloud Payroll, your Invoice will be mailed to you on a monthly
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or an annual basis dependent on your Order
within the first week of the month in which the invoice is
received by you and your invoice payable within thirty (30) days of invoice. In addition, you may be
requested to sign a debit order form if required by BlackBooks.
4.2
With regards to Scryba Business, your invoice is payable upfront on either a monthly or an annual
basis per the applicable payment options specified on your Order. In addition, you may be requested to
sign a debit order form if required by Scryba.
4.3
You will provide BlackBooks with payment information that is accurate and current, including your billing
address and if Scryba accepts payment
from you by credit, debit, or another bank card, the
expiration date of such credit, debit, or another bank card. You shall notify Scryba promptly of any
changes to your payment information. You agree to accept invoices from BlackBooks by email and to
provide BlackBooks with an email address to which invoices can be sent. You also agree to have in
place the relevant procedures to ensure you monitor and check the email address for
invoices that may
be sent to you in connection with this agreement.
4.4
You authorize BlackBooks to collect your payment of subscription fees in the applicable currency stated
in your Order, using the payment method, payment frequency, and payment information you provide,
and that BlackBooks accepts. Subscription fees quoted include applicable taxes and applicable taxes
will be included in the amount Scryba charges you. Should your subscription expire, Scryba will
levy reinstatement fees if you wish to reinstate your access.
4.5
The subscription fees you pay will be based on BlackBooks current price list, which may vary from time to
time and are subject to such concessions as Scryba may in its absolute discretion apply from time
to time. Subscription fees may increase per clauses 3.3 and 3.4.
4.6
BlackBooks reserves the right to increase the subscription fees annually on 1 March. BlackBooks will
give you 30 days of written notice before the expiry of the subscription term to renew your subscription.
If you continue to use your subscription after the fee change takes effect, you will be
deemed to (a)
agree to the fee change and (b) authorize Scryba to collect the new subscription fee amount using
the agreed payment method. Scryba shall be entitled to increase the Subscription fees by an
amount not exceeding the Consumer Price Index plus 3% (three percent).
4.7
You are responsible for providing BlackBooks with your most current contact and billing information. You
agree that, so long as your subscription is active, BlackBooks may automatically bill the same credit
card or debit the same bank account you provided to Scryba on the same periodic basis as
previously agreed with you, unless subsequently agreed otherwise.
5. OWNERSHIP RIGHTS
5.1
Your right to use the subscription is licensed and not sold.
5.2
As between you and Scryba:
5.2.1
you shall own and retain all rights, title, and interest in your content, including your trade names,
service/application marks, or any other trade
insignia;
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5.2.2
BlackBooks and/or its licensors shall own and retain all intellectual property rights, titles, and
interest in and to:
I. their respective trade names, logos, service/application marks, or any other trade
insignia,
II. the service/application, documentation, and the underlying technology, and
III. all content, including, without limitation, Scryba technology, but excluding your
content.
5.3
Any right to use, transmit, reproduce, distribute, download, or exploit Scryba technology not
expressly licensed to you in this Agreement is strictly prohibited. All rights not expressly set out in this
agreement are reserved by Scryba.
5.4
You agree that BlackBooks may, when necessary, maintain, upgrade, troubleshoot, and/or protect the
integrity of your subscription, your content, and the service/application, access and/or download your
content on a limited basis and for the sole purpose of completing maintenance,
upgrades,
troubleshooting, and/or protecting the integrity of your subscription, your content, and the
service/application.
6. LIMITED WARRANTIES AND DISCLAIMERS
6.1
BlackBooks warrants that:
6.1.1
the service/application will perform substantially per the documentation (where utilized per
BlackBooks operating instructions) and will be provided with reasonable care and skill. This
warranty only applies so long as you use the service/application per BlackBooks operating
instructions (for example, the Documentation); and
6.1.2
during your subscription term it will use commercially reasonable efforts to ensure that the
Service/application will meet the service/application level
specified in any service/application-
level guidelines notified to you by the Bokamoso Advisory Services (Pty) Ltd entity from which
you purchased your subscription.
6.2
If you notify Scryba in writing that the service/application does not conform with any of the warranties
in clause 6.1 Scryba will use reasonable commercial efforts to correct any such non-conformance
promptly or provide you with an alternative means of accomplishing the desired performance. Subject to
your right to terminate the service/application per the provisions of this agreement, such correction or
substitution constitutes
your sole and exclusive remedy for any breach of the warranties set out in clause
6.1.
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6.3
BlackBooks:
6.3.1
does not warrant that your use of the service/application will be uninterrupted or error-free, or
that the service/application, documentation, and/or the
information obtained by you through
the service/application will meet your requirements or produce particular outcomes or results
(irrespective of whether you informed BlackBooks about how you intend to use the
service/application at the point of purchase); and
6.3.2
is not responsible for any delays, delivery failures, or any other loss or damage resulting
from the transfer of data over
communications networks and facilities, including the internet,
and you acknowledge that the service/application may be subject to limitations, delays, and
other problems inherent in the use of such communications facilities.
6.4
Other than the express, limited warranties stated in this clause 6, BlackBooks and its suppliers
and licensors expressly disclaim
to the fullest extent permitted by applicable law all other
representations, warranties, conditions, and guarantees of any kind or nature whatsoever,
whether express, implied, statutory or otherwise, including but not limited to any warranties,
conditions or guarantees (a) of merchantability or satisfactory quality, (b) of fitness for a
particular
purpose, or (c) of non-infringement of proprietary or intellectual property rights of
any third party, and (d) arising
from custom or trade BlackBooks or by any course of prior
dealing or course of performance. You acknowledge that the utility of business management
software decreases as technology evolves and the business environment changes and that you
are free to decide and are responsible for deciding when to cease using the service/application.
6.5
Other Limitations and Requirements
6.5.1
If you purchased your subscription or any other related service/applications from any distributor,
reseller, or dealer you should investigate and satisfy yourself regarding their experience, skills,
and qualifications. Any such third party from whom you have purchased the
subscription or
other service/applications is an independent contractor and is expressly not appointed or
authorized by BlackBooks as its servant or
agent. No such person has any authority, either
express or implied, to amend this agreement, enter into any contract or
provide any
representation, warranty, or guarantee with or to you on BlackBooks behalf, or otherwise to
bind Scryba in any way whatsoever. BlackBooks will not be responsible for any
modifications made to the service/application by such persons, nor for any of their acts or
omissions.
6.5.2
You are responsible for adopting reasonable measures to:
I. Ensure the accuracy of your content and the process by which it is input into the
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service/application;
II. Examine and confirm results obtained from the service/application before you rely
on it;
III. Adopt procedures to identify and correct errors and omissions; and/or
IV. Reconstruct your content.
7. EXCLUSIONS OF AND LIMITATIONS ON LIABILITY
7.1
Nothing in this agreement excludes BlackBooks’ liability for:
7.1.1
death or personal injury caused by Scryba negligence;
7.1.2
fraud or fraudulent misrepresentation; and/or
7.1.3
any other matter Scryba cannot limit or exclude by applicable law.
7.2
You acknowledge that the provision of the service/application is inherently complex and may not be free
from errors and that you have been advised to verify the work produced by the service/application.
subject to clause 8.1 neither BlackBooks nor its suppliers, or third-party providers shall be liable to you
whether in tort, (including negligence or breach of statutory duty), delict, contract, misrepresentation,
restitution, or otherwise (even if Scryba
knew or should have known there was a possibility you
could suffer or incur such loss or damage) for:
7.2.1
any special, indirect, incidental, consequential, or punitive damages resulting from any defect in
the subscription;
7.2.2
any loss of profits, loss of business, loss of chargeable time, loss of anticipated savings,
depletion of goodwill, or similar losses however caused;
7.2.3
loss of use or loss of or damage to data/information inputted by you into the service/application.
7.3
Subject to clauses 8.1 and 8.2 in no event shall BlackBooks liability to you arising out of or in
connection with the service/application, your subscription, or this agreement, whether in
contract, tort, or otherwise, exceed the subscription fees paid by you in the twelve (12) months
preceding your claim, or any shorter period if this agreement terminates for any reason before
the end of your first subscription period.
7.4
You acknowledge and agree that this Agreement allocates risk between you and Scryba as
authorized by applicable law and that the
Subscription pricing reflects this allocation of risk and the
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exclusions and limitations of liability contained in this agreement. If any remedy
hereunder is determined
to have failed of its essential purpose, all other limitations of liability and exclusion of damages set out
in this agreement shall remain in full force and effect.
7.5
You acknowledge that unless you and BlackBooks agree in writing for BlackBooks to provide any
professional service/applications directly to you in connection with your subscription, you are responsible
for engaging a qualified third party to provide any professional service/applications for you on terms you
negotiate. You also acknowledge that you are responsible for independently investigating the skills and
qualifications of such a third party to ensure that
they provide you with the level of skill and
service/application your business requires. You agree that BlackBooks shall have no liability whatsoever
for any failure associated with such professional service/applications, even if the party you engage is
an authorized or certified reseller, consultant, or installer
of BlackBooks products or
services/applications.
7.6
If you wish to bring a claim or other civil proceeding arising out of or in connection with this agreement,
you represent and warrant to Scryba that the involvement of you and any of your affiliates in such
a claim or proceeding shall not give rise to any increase in or
multiplication of any cap placed on
Scryba liability.
8. INDEMNIFICATION
8.1
If you receive notice of any claim that your use of any part of the service/application infringes any third
party’s intellectual property right in a patent,
copyright, or trade secret (an Indemnity Claim), BlackBooks
shall defend and shall indemnify and hold you harmless by paying any resulting costs and damages
finally awarded by a court of competent jurisdiction for any such indemnity claim provided that you:
8.1.1
notify BlackBooks in writing promptly upon becoming aware of the Indemnity Claim;
8.1.2
at Scryba’ request and expense, give BlackBooks such information and assistance as is
reasonable under the circumstances; and
8.1.3
do not independently defend or respond to any claim or threatened claim and give Scryba the
right to settle the indemnity claim at BlackBooks’ sole discretion and Scryba’ expense.
8.2
This indemnification does not extend to any indemnity claim:
8.2.1
arising from the combination of the service/application with other elements not under Scryba’
sole control;
8.2.2
arising from any part of the service/application that you or a third-party modify, or that
incorporates specifications, designs, or formulas that
you provide;
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8.2.3
which arises as a result of your continued use of the service/application after you have been
notified that it infringes the rights of a third party; or
8.2.4
if with an indemnity claim, you do not comply with clause 8.1 above.
8.3
If you are prevented from using the service/application because of an actual or threatened infringement,
then at Scryba option:
8.3.1
BlackBooks shall promptly either obtain for you the right to continue using the affected part of the
Service/application; or
8.3.2
Replace or modify the affected part of the Service/application so that it becomes non-infringing.
8.4
If having used all reasonable commercial efforts BlackBooks cannot achieve either of the circumstances
in clauses 8.3.1 or 8.3.2 on reasonable
terms and you give BlackBooks a written notice to do so,
BlackBooks will promptly refund to you a pro-rata portion of the subscription fee based on your Use of
the Service/application during your relevant subscription term, when this agreement including your right
to use the service/application shall automatically
terminate.
8.5
This clause 8 sets out BlackBooks’ entire financial liability for an indemnity claim.
9. PRIVACY
BlackBooks will not actively monitor Your Content but will investigate complaints of violations of a third-
party right. BlackBooks will cooperate with those
attempting to minimize Internet or telecommunication
abuse and reserves the right to institute filters or other mechanisms for that purpose. BlackBooks will
cooperate with law enforcement authorities and may notify such authorities if it suspects that you are
engaged in illegal activities. For more information regarding BlackBooks’ protection of your information,
please consult BlackBooks Privacy Policy. In its sole discretion, BlackBooks may
change the Privacy
Policy from time to time and will post a notice of the changes to the Privacy Policy on its website. Your
use of third-party
supplemental services/applications or required third-party services/applications may
also be subject to the privacy policies of those third-party providers.
10. CONFIDENTIALITY
10.1
BlackBooks shall implement commercially reasonable security measures designed to prevent the
disclosure or dissemination of your content and information regarding your subscription to any third
party without your written consent and shall not use your content for BlackBooks’ benefit or the benefit
of any third party, except to the extent permitted by this agreement. Notwithstanding the foregoing, you
agree
that Scryba may provide your content to those third parties that Scryba engages to
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provide service/applications of and support for the subscription, required third-party service/applications,
and your supplemental service/applications.
10.2
You shall implement commercially reasonable security measures designed to prevent the disclosure or
dissemination of the Service/application, Scryba
technology, and information about your
subscription to any third party without BlackBooks written consent, and shall not use the
service/application, BlackBooks technology, or information about your subscription for your benefit or
the benefit of any third party, except to the extent permitted by this agreement.
10.3
If you are or Scryba is requested according to or required by, applicable law, regulation, or legal
process to make disclosures of information (Protected Information) otherwise prohibited by clauses 12.1
or 12.2, below, each of us will promptly notify the other (if not prohibited by law or legal or regulatory
process) so that the other may seek a protective order or other appropriate remedy or, in the other’s sole
discretion, waive compliance with the terms of this agreement. If no such protective order or other remedy
is obtained, or the other
party does not waive compliance with the terms of this agreement, then each
party shall furnish only that portion of the Protected
Information which it believes in good faith, after
consulting with legal counsel, it is legally required to disclose and will exercise all reasonable
efforts to
obtain reliable assurance that confidential treatment will be accorded to the Protected Information.
11. ANTI-BRIBERY AND CORRUPTION
Each party will and will procure that person associated with them:
11.1
comply with all applicable laws, statutes, regulations, and codes relating to anti-bribery and anti-corruption
(relevant requirements);
11.2
not engage in any conduct which would constitute an offense under any of the relevant requirements;
11.3
not do, or omit to do, any act that may lead the other party to be in breach of any of the relevant
requirements
11.4
promptly report to the other party any request or demand for any undue financial or other advantage
received by it in connection with this agreement;
11.5
have and maintains in place during the term of this agreement its policies and procedures to ensure
compliance with the relevant requirements and will enforce them where appropriate.
12. DATA PROTECTION
12.1
Where, as part of the service/application BlackBooks processes on your behalf data classified as
personal data or special categories of personal data as such terms are defined in the Protection of
Personal Information Act (POPIA), Scryba shall process such personal data per POPIA and other
15 | P a g e
applicable privacy laws. BlackBooks shall:
12.1.1
maintain technical and organizational security measures and safeguards enough to comply
with at least those obligations imposed on controllers by POPIA; and
12.1.2
act only on instructions from you (as controller) in respect of such personal data and to
process it only for: (a) performing BlackBooks obligations under this agreement and to
prevent or address service/application or technical problems; and
(b) as compelled by law per clause 10 (Confidential Information); or (c) as you expressly
permit in writing,
and (at Scryba option) allow you to either audit BlackBooks
compliance with the requirements of the POPIA s on reasonable written notice at
reasonable intervals or provide you with reasonable evidence of BlackBooks compliance.
12.2
While such personal data is in BlackBooks’ possession BlackBooks will be responsible for the
performance of its personnel (including its employees and contractors) and their compliance with
Scryba obligations under this Agreement, except as otherwise specified within this Agreement.
12.3
For more information on (a) how BlackBooks uses the information you provide to BlackBooks and (b)
any additional country-specific information in connection with the POPIA, you should refer to the website
and Privacy Notice of the Bokamoso Advisory Services (Pty) Ltd entity from which you purchased the
Subscription (or such other URL as BlackBooks may notify to you from time to time).
13. TERMINATION
13.1
This agreement commences on the commencement date and continues for the period as stipulated in
the order unless it is terminated per the provisions of this agreement. You cannot access the
Service/application, or the subscription after this agreement is terminated.
13.2
Your subscription will automatically renew for the renewal term equal to the expiring subscription term
unless either party gives the other
three (3) months’ written notice of non-renewal before the end of the
subscription term that is expiring. Where a party gives such written
notice then your subscription shall
end at the end of the relevant subscription term.
13.3
BlackBooks may terminate this agreement on written notice to you:
13.3.1
if you fail to pay when due any subscription fee and Scryba then gives you 10 working days
written notice of such late payment and after 10 working days you have still not paid such
amount (unless the Bokamoso entity from which you purchased your subscription has agreed
a different notice period within which you must pay your subscription fee);
13.3.2
if you fail to comply with any term of this Agreement and, if capable of remedy, do not rectify your
noncompliance within 30 days
of Scryba’ written notice requiring you to remedy your non-
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compliance. Where a breach is a material breach or a breach not capable of remedy
BlackBooks may in its sole discretion terminate this Agreement on written notice to you with
immediate effect;
13.3.3
to the extent applicable under your local jurisdiction, if you cease to exist, cease to trade, become
bankrupt, go into liquidation, suffer or make any winding up petition, make an appointment with
your creditors, have an administrator, administrative receiver,
or other receiver appointed, benefit
from a statutory moratorium of your debts, or if you are affected by any similar circumstances.
13.4
If this agreement terminates for any reason, your content will remain your content and you are entitled to
extract it before the end of this agreement. However, your failure to extract your content will not prevent
this agreement from ending. Scryba may be able to extract your content up to 30 days after this
agreement has terminated and may make a charge for providing your content to you in such
circumstances.
13.5
BlackBooks will have no liability to you or any third party for the termination of this agreement with or
without cause, including without limitation,
liability for compensation, reimbursement, or damages on
account of the loss of prospective profits or account of expenditures,
investments, leases or
commitments made in connection with your business or goodwill or for any other reason whatsoever.
13.6
Any provision of this Agreement that expressly or by implication is intended to come into or continue in
force on or after termination or
expiry of this agreement shall remain in full force and effect.
13.7
Termination or expiry of this agreement shall not affect any rights, remedies, obligations, or liabilities of
the parties that have accrued up to the date of termination or expiry, including the right to claim damages
in respect of any breach of the agreement which existed at or before
the date of termination or expiry.
14. GENERAL TERMS
14.1
Independent contractors. each party is an independent contractor and neither party will represent itself
as an agent, servant, franchisee, joint venture, or legal partner of the other.
14.2
Export. The service/application and your subscription may be subject to export laws and regulations of
the Republic of South Africa and other jurisdictions. Each party represents that it is not named on any
South African government denied-party list.
14.3
Transfer and assignment. You shall not transfer, delegate, or assign this Agreement in whole or in part,
directly or indirectly, by operation of law, merger, acquisition, or otherwise without BlackBooks’ prior
written consent. This Agreement is assignable by BlackBooks and BlackBooks is entitled to sub-contract
any of its obligations under this agreement provided that any such sub-contracting will not relieve
BlackBooks of its obligations to you.
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14.4
Jurisdictional Rights. This agreement gives you specific legal rights and you may also have other
rights which vary from jurisdiction to jurisdiction, for example, some jurisdictions do not allow the
exclusion or limitation of implied warranties or liability for incidental or
consequential damages, so
some or all of the provisions of this agreement may not apply to you in which case the provisions of clause
14.15
will apply.
14.5
Waiver. No failure of either party to exercise or enforce any of its rights under this agreement will act as
a waiver or continuing waiver of such rights. Such rights may only be waived in writing and signed by
both parties.
14.6
Audit Rights. With or without prior notice, BlackBooks may audit your Use of the Subscription through
the Service/application to ensure that you comply with the terms and conditions of this Agreement. If an
audit reveals that you have underpaid fees or owe fees to Scryba, Scryba will invoice you for
the underpayment or amount due based on the BlackBooks price list in effect at the time the audit is
completed.
14.7
Auto updates. Your Subscription may contain auto-update technology, a feature used to provide
maintenance as part of your subscription. This feature cannot be disabled. This feature will: (a) connect
to BlackBooks or service/application provider computer systems over the Internet; (b) use Internet
protocols to recover standard computer information to determine whether maintenance is required, and
(c) automatically download and install, or prompt you to download and/or install current maintenance.
By using the service/application initially, you consent to the transmission of standard computer
information and the automatic downloading and installation of maintenance.
14.8
Monitoring. The Subscription may contain technologies that monitor, record, and report to Scryba, in
anonymized form, information regarding your Use of the Service/application, i.e., information
concerning the devices used to access the Service/application and the frequency, type, and manner
of Use
(collectively, BlackBooks Data). You agree that BlackBooks may, in its sole discretion, collect
and use ScrybaData to support, maintain, and improve
the Service/application and to enforce
BlackBooks rights under this agreement. To the extent any BlackBooks Data is personal information
within the meaning of applicable law, you hereby consent to Scrybacollection and use of such
ScrybaData for these purposes.
14.9
Force Majeure. Scrybawill have no liability to you under this agreement if it is prevented from or
delayed in performing its obligations under this agreement, or from carrying on its business by acts,
events, omissions, or accidents beyond its reasonable control.
14.10
No Third-Party Beneficiaries. Except as expressly set out in this agreement, a person who is not a party
to this agreement will have no right to enforce any terms in this agreement.
14.11
Notices and Electronic Communications. Your day-to-day communication with BlackBooks must be via
the contact details given in Scrybarelevant documentation and Scrybacommunication to you
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will be via those details given to Scrybawhen you accepted this Agreement (or any new
details
which you subsequently notify to Scryba). Each party will use the appropriate communication
medium, including e-mail and in the case
of BlackBooks communicating with you, by publishing notices
on its website. Any formal notice required to be given under this agreement will be
in writing and will
be sent by pre-paid mail or recorded delivery or by email to the party required to receive the notice at
the address given
for that party. Any notice will be deemed to have been duly received if sent by: (a)
pre-paid mail, 48 hours after posting; or (b) recorded delivery on the next business day; or (c) email at
0800 on the next business day after the email is sent, or earlier if the intended recipient has confirmed
receipt (either specifically or by conduct).
14.12
Publicity. With your prior written consent, we may display your name and logo(s) on our website or issue
a press release identifying you as a BlackBooks customer. If at any time you do not want Scrybato
use your name or logo(s) in the ways described above please let us know by sending an email to
info@BlackBooks.co.za or by contacting your usual Scrybarepresentative. BlackBooks will remove
any reference to your name and logo(s) as soon as reasonably possible, however, you acknowledge
that it may take a short while to process your request and that some former
publications of your name
and logo(s) may still be publicly available. For more information about how BlackBooks uses information
about you please refer to our Privacy Notice.
14.13
Entire agreement. This agreement represents the complete and exclusive understanding between you
and BlackBooks regarding your subscription and use of the service/application and supersedes any
prior purchase order terms, confirmation, advertising, representation, agreement, or other
communication, except that if you sign a paper copy of this Agreement the parties agree that the terms
in the physically signed document shall prevail over the terms of the subscription agreement to which
you indicate your acceptance by clicking the I Accept or similar button during the activation of your
Subscription. The parties agree that notwithstanding the fact you will still need to click on the I Accept
or similar button during the activation process, such action does not indicate your acceptance of such
terms and that the terms of such subscription license agreement shall have no effect. The parties
acknowledge that in entering into this Agreement they have not relied on and will have no rights or
remedies in respect of any statement, representation, assurance, or warranty other than as expressly set
out in this agreement. Nothing in this clause shall limit or exclude the parties’ liability for fraudulent
misrepresentation.
14.14
Severability. If any provision of this Agreement is found to be void, invalid, or unenforceable, it shall be
severed from and shall not affect
the remainder of this Agreement, which shall remain valid and
enforceable. Any such severed provision shall be replaced with a similar
provision that conforms to
the applicable law of the Scryba Group plc entity from which you purchased the Subscription and
embodies as closely
as possible the original intent of the parties.
14.15
Dispute resolution. If a dispute or other disagreement arises between the parties, then:
14.15.1
each party agrees to promptly raise the matter internally to the relevant account managers for
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resolution and if the account managers are unable to rectify the matter within 30 days of being
requested to do so, the parties will each escalate the matter to senior managers for resolution
who will attempt to resolve the dispute within a further period of 30 days;
14.15.2
where the matter has not been resolved the following procedure shall be followed;
A. The PARTIES shall, first of all, solve any dispute between them by way of mediation
and either party to this agreement may request that such dispute be referred to
mediation by a single mediator. If the parties agree to mediation, then a mediator
shall be selected by agreement between the parties or, failing such agreement, be
nominated by a mutually respected neutral party. The written opinion expressed by
the mediator should be accepted by both parties hereto unless and until otherwise
ordered in arbitration proceedings referred to below. The mediator shall formulate
his costs in respect of the mediation and these shall be borne equally by the parties
hereto.
The arbitrator shall be appointed by the PARTIES, and failing the
agreement, shall be nominated by the Arbitration Foundation of South
Africa ("AFSA"). Should AFSA not be in existence at the time, the
nomination shall be by the Chairman for the time being of the Pretoria Bar
Council.
The arbitration shall be held within the Province of Gauteng South Africa.
The arbitration shall be held per the rules of AFSA, or if AFSA shall not be
in existence, per the formalities and procedures settled by the arbitrator,
which shall be in an informal and summary manner, that is, it shall not be
necessary to observe or carry out either the usual formalities or procedure
or the strict rules of evidence, and otherwise subject as aforesaid to the
Arbitration Act, 1965, of the Republic of South Africa and any statutory
modification or re-enactment thereof.
B. Otherwise, either party is free to pursue alternative remedies.
14.16
Neither party can commence any litigation or court proceedings with any dispute arising out of this
agreement until it has attempted
to settle the dispute by this clause 14.15 except where a party seeks
interim injunctive relief or to issue a claim within an applicable limitation period.
14.17
Governing Law and Jurisdiction. This Agreement and any dispute or claim arising out of or in connection
with them or their subject matter
or formation (including non-contractual disputes or claims) will be
governed by and construed per the laws of the Bokamoso entity that you are contracting with as set out
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in the column entitled Governing Law in the table set out in Schedule 1 each party
irrevocably agrees
to submit to the exclusive jurisdiction of the courts of the country and State (as applicable) of the
BlackBooks entity you are
contracting with as set out in the column entitled Court of the jurisdiction in
the table set out in over any claim or matter arising out of or in connection with this agreement or the
legal relationships established by it.
14.18
Purchasing through a Reseller. Purchasing through a reseller. The following supplemental terms apply
if you purchase the service/application and subscription through a reseller:
I. If you place an order for the service/application and subscription with a reseller:
(i) such document shall constitute an order; and
(ii) your acceptance of such order shall be an acceptance of this agreement
provided that any transactions solely
between you and the Reseller shall not
form part of this agreement. First-line technical support for the Software will be
provided by the Reseller, unless otherwise expressly stated in your order or your
agreement with the reseller. Any non-payment of fees owed to a reseller under
an order shall amount to a material breach of this agreement. If you have
purchased the service/application and subscription from a reseller you should
investigate and satisfy yourself regarding the
experience, skills, and qualifications
of that Reseller. Any reseller is an independent contractor and is neither appointed
nor authorized by us as our consultant, subcontractor, or agent. We do not
endorse, and do not make any representation, warranty, or promise regarding
any Reseller and shall have no liability whatsoever for any damage,
liabilities,
or losses caused by any reseller
Schedule 1 ScrybaContracting Entities, Governing Law and Jurisdiction
Bokamoso Advisory Services
(Pty) Ltd; 184 Glover Avenue
Centurion South Africa 0157
South Africa Law
High Court of South Africa,
Gauteng Division.